SSAIB News

Free Security Webinar for SSAIB Members – COVID-19: Back to Business

Free Security Webinar for SSAIB Members – COVID-19: Back to Business

SSAIB-registered firms are invited to a free security webinar on Wednesday June 3 at 2pm.

Hosted by Health and Safety and HR experts Citation, the session will cover the latest guidance on the immediate challenges posed by COVID-19 - including furlough, pay, self-isolation, holidays, risk assessments, hand hygiene, communication with staff, working from home, and legal responsibilities.

They will also discuss how businesses can prepare to return to work safely and protect their futures - as well as providing a reminder of employment law changes and The Good Work Plan.

Click here to register your place

The webinar will run between 90 minutes and two hours, and there will be an opportunity to ask their experts your questions about the current situation and future changes.


To help future-proof your business, some of the new discussion topics will include:

• Bringing furloughed staff back the right way;
• Prepping your workplace for the new world of work (considering social distancing, Personal Protective Equipment, RPE and facemasks, and risk assessments);
• Advice on handling grievances among returning staff;
• Structuring your business so you’re in the strongest position possible;
• Managing a workforce that expects new levels of flexibility.

Places are first-come-first-serve, so please reserve your place today to avoid missing out.

Once you have registered using the above link, please click here for further details for helpful tips on how to join on the day.

Posted: 29/05/2020 more >

SSAIB Marks Two Successful Months of Remote Audits with Southern Fire Alarms Discussion

SSAIB Marks Two Successful Months of Remote Audits with Southern Fire Alarms Discussion

Following the enforced lockdown restrictions introduced to help combat the COVID-19 coronavirus pandemic, SSAIB took the decision to continue to offer certification by embracing new technology and migrating over to remote auditing.

With the remote audit process now having been in place for two months, SSAIB spoke with Heather Martin – operations manager of SSAIB-registered firm Southern Fire Alarms Ltd - to discuss their own remote audit conducted during the height of lockdown last month.

The West Sussex-based company – who have been SSAIB-registered to install fire alarms since April 2008 – were due to have their annual BAFE SP203-1 on April 22, but saw this changed to a remote audit when it was clear that it was no longer possible for auditor Stephen Jenkins to conduct a visit in person on that date.

Despite some initial apprehension about this new development - after initially wanting to postpone the audit following lockdown - Heather revealed that she is now pleased they were able to go ahead with it when they did.

Heather commented: “I was very apprehensive beforehand and thought it would be easier to just extend it for six months - as an audit was the last thing we wanted to be doing with the other business changes we were needing to implement. However – in hindsight – I’m so glad we have done it.

“By doing it now, it means that we can carry on for another 12 months and we’re not trying to scramble with everyone else to get in for an audit in six months’ time – as I’m sure there’d be much more of a backlog had SSAIB not switched to remote audits.

With regards to the audit process itself, Heather commented: “The system that SSAIB have put in place was easy to navigate and the guidance document was clear in relation to the evidence that required uploading.

“On the day of the audit, our auditor Stephen called promptly to explain how he would work through the documents. He then called again the following day to summarise his findings.

“The actual remote audit was less time-consuming than normal, to be honest. I had already uploaded everything that we needed to beforehand, so Stephen called promptly at the start of the day to explain how he would work through the documents.

“Therefore, in that sense, I actually gained quite a lot of the time that would have otherwise been spent on a normal audit.

Being ushered into a remote audit isn’t the only change that SFA – who recently celebrated their 20th anniversary – have had to make due to the continuing battle to contain the coronavirus. However, Heather believes that the company’s “loyal core of key personnel” is their secret weapon to help them negotiate the difficult time we all find ourselves in at present.

Heather added: “We’ve had to make quite significant changes to deal with the COVID-19 pandemic. Unfortunately, we have had to furlough some of our engineers and maintain a skeleton staff in the office. With social distancing, everything has had to be kept at a minimum so we’ve got people working from home as well.”

“In some respects, we’re very lucky that we have a low turnover of staff – as it means we have a loyal core of key personnel that have been able to carry on and ensure everything runs as smoothly as it can during this time.

"Without that commitment of those key staff members, we simply would not have got through this. It’s not been easy, but we’re working together – as it’s a balance between safety for all of our staff and ensuring the survival of the company.”

“We are still carrying out servicing, emergency breakdowns and critical works. We’re just having to adapt, day-to-day and customer-to-customer, to decide whether we can go in and carry out works.

Despite the impact that COVID-19 has had on the Bognor Regis-based installation company – who also added Security Systems to their SSAIB scope of certification in October 2017 – Heather insisted that SFA’s certification with SSAIB was still of the upmost importance and that it was necessary for themselves and the wider industry to remain as a third-party certified organisation.

Heather said: “I think it’s really important to ensure that we continue our certification with SSAIB during this time – as there is going to be an end to this at some stage and that’ll bring a lot  of work, some of which will be tendered. If we don’t have the certification when that end date arrives then we’ll miss out, it’s as simple as that.

“I also think it’s important for the industry as a whole that we have accreditation and that standards are maintained– especially in the current climate.

“Of course, other companies might not be in the fortunate situation we are with being able to continue with their certification at this time. However, I’d say those companies who are able to carry on like ourselves will reap the rewards of doing so when everything starts picking up again.”

The whole world is still waiting to see how long this pandemic will last, the overall effect it will have on us all, our everyday lives and the various economies around the globe, but Heather – who has worked within the industry for over two decades - revealed that her own post-lockdown plans are a lot more down-to-earth and personal.

When asked about the first thing she would do after all of the restrictions have been lifted, Heather replied: “Go on holiday! Somewhere with sunshine ideally.

“I’m a planner and always have things arranged months in advance. Nothing is going ahead at the moment, so everything is getting struck out in the diary and it seems to be never-ending at present.

“It would be nice to be able to add a holiday in there as an end-point, to give us something to look forward to. Of course, it will also be great to see friends and family again and I’m especially looking forward to being able to give people a hug again – especially my mum and dad.”

Posted: 22/05/2020 more >

SSAIB Marks Two Successful Months of Remote Audits with Southern Fire Alarms Discussion

SSAIB Marks Two Successful Months of Remote Audits with Southern Fire Alarms Discussion

Following the enforced lockdown restrictions introduced to help combat the COVID-19 coronavirus pandemic, SSAIB took the decision to continue to offer certification by embracing new technology and migrating over to remote auditing.

With the remote audit process now having been in place for two months, SSAIB spoke with Heather Martin – operations manager of SSAIB-registered firm Southern Fire Alarms Ltd - to discuss their own remote audit conducted during the height of lockdown last month.

The West Sussex-based company – who have been SSAIB-registered to install fire alarms since April 2008 – were due to have their annual BAFE SP203-1 on April 22, but saw this changed to a remote audit when it was clear that it was no longer possible for auditor Stephen Jenkins to conduct a visit in person on that date.

Despite some initial apprehension about this new development - after initially wanting to postpone the audit following lockdown - Heather revealed that she is now pleased they were able to go ahead with it when they did.

Heather commented: “I was very apprehensive beforehand and thought it would be easier to just extend it for six months - as an audit was the last thing we wanted to be doing with the other business changes we were needing to implement. However – in hindsight – I’m so glad we have done it.

“By doing it now, it means that we can carry on for another 12 months and we’re not trying to scramble with everyone else to get in for an audit in six months’ time – as I’m sure there’d be much more of a backlog had SSAIB not switched to remote audits.

With regards to the audit process itself, Heather commented: “The system that SSAIB have put in place was easy to navigate and the guidance document was clear in relation to the evidence that required uploading.

“On the day of the audit, our auditor Stephen called promptly to explain how he would work through the documents. He then called again the following day to summarise his findings.

“The actual remote audit was less time-consuming than normal, to be honest. I had already uploaded everything that we needed to beforehand, so Stephen called promptly at the start of the day to explain how he would work through the documents.

“Therefore, in that sense, I actually gained quite a lot of the time that would have otherwise been spent on a normal audit.

Being ushered into a remote audit isn’t the only change that SFA – who recently celebrated their 20th anniversary – have had to make due to the continuing battle to contain the coronavirus. However, Heather believes that the company’s “loyal core of key personnel” is their secret weapon to help them negotiate the difficult time we all find ourselves in at present.

Heather added: “We’ve had to make quite significant changes to deal with the COVID-19 pandemic. Unfortunately, we have had to furlough some of our engineers and maintain a skeleton staff in the office. With social distancing, everything has had to be kept at a minimum so we’ve got people working from home as well.”

“In some respects, we’re very lucky that we have a low turnover of staff – as it means we have a loyal core of key personnel that have been able to carry on and ensure everything runs as smoothly as it can during this time.

"Without that commitment of those key staff members, we simply would not have got through this. It’s not been easy, but we’re working together – as it’s a balance between safety for all of our staff and ensuring the survival of the company.”

“We are still carrying out servicing, emergency breakdowns and critical works. We’re just having to adapt, day-to-day and customer-to-customer, to decide whether we can go in and carry out works.

Despite the impact that COVID-19 has had on the Bognor Regis-based installation company – who also added Security Systems to their SSAIB scope of certification in October 2017 – Heather insisted that SFA’s certification with SSAIB was still of the upmost importance and that it was necessary for themselves and the wider industry to remain as a third-party certified organisation.

Heather said: “I think it’s really important to ensure that we continue our certification with SSAIB during this time – as there is going to be an end to this at some stage and that’ll bring a lot  of work, some of which will be tendered. If we don’t have the certification when that end date arrives then we’ll miss out, it’s as simple as that.

“I also think it’s important for the industry as a whole that we have accreditation and that standards are maintained– especially in the current climate.

“Of course, other companies might not be in the fortunate situation we are with being able to continue with their certification at this time. However, I’d say those companies who are able to carry on like ourselves will reap the rewards of doing so when everything starts picking up again.”

The whole world is still waiting to see how long this pandemic will last, the overall effect it will have on us all, our everyday lives and the various economies around the globe, but Heather – who has worked within the industry for over two decades - revealed that her own post-lockdown plans are a lot more down-to-earth and personal.

When asked about the first thing she would do after all of the restrictions have been lifted, Heather replied: “Go on holiday! Somewhere with sunshine ideally.

“I’m a planner and always have things arranged months in advance. Nothing is going ahead at the moment, so everything is getting struck out in the diary and it seems to be never-ending at present.

“It would be nice to be able to add a holiday in there as an end-point, to give us something to look forward to. Of course, it will also be great to see friends and family again and I’m especially looking forward to being able to give people a hug again – especially my mum and dad.”

Posted: 22/05/2020 more >

SSAIB Seek Survey Answers to Help Shape the Future of Manned Services Certification

SSAIB Seek Survey Answers to Help Shape the Future of Manned Services Certification

Are you a security company with ambitions to grow your business? Do you want to take advantage of the increase in demand for security services in these challenging times?

Perhaps you have been contacted by bigger companies looking to use you to supply additional staff to them and they have asked whether you are certificated to industry standards such as the SIA’s Approved Contractor Scheme, ISO9001, British Standards codes of practice etc.

SSAIB wants to know your views on the role of security and quality standards in helping you get where you want to be. Have your customers asked whether you are certificated? Is not having certain certifications holding you back from competing or winning specific contracts?

Are you interested in gaining certification for ACS or ISO9001, but you are unsure what the process involves? Or maybe you are concerned about the cost or effort of doing so?

Posted: 15/05/2020 more >

Worcestershire-Based SSAIB-Registered Firm Donates CCTV to Nurse After Burglary

Worcestershire-Based SSAIB-Registered Firm Donates CCTV to Nurse After Burglary

Kind-hearted SSAIB-registered firm D&G Security Systems Ltd have been commended for donating CCTV cameras to a frontline nurse whose home was the target of cold-hearted thieves.

Stourport-based husband and wife duo Darren and Beverley Griffiths felt compelled to help intensive care nurse Sarah Banks, after hearing that she had been the victim of an overnight break-in last month.

They heard about how thieves had taken off with the 32-year-old’s car, handbag and glasses while she slept in her Bromsgrove home last month.

To make matters worse, the burglary – which Police chiefs have branded “disgraceful and selfish” – prevented Sarah from treated those in need during the ongoing COVID-19 coronavirus pandemic at the Queen Elizabeth Hospital in Birmingham, due to being unable to work without her glasses.

Speaking to the Kidderminster Shuttle, D&G Security Systems’ Beverley said: “When we heard about what happened, we were really shocked and wanted to offer our help. It's really upsetting that, during this hard time, somebody would do a thing like that.

"Sarah said she hadn't been able to sleep since the robbery, so we wanted to help give her back her peace of mind.”

After being put in touch with Sarah following their response to a TV report, the Worcestershire firm – who have been SSAIB certified for Security Systems since April 2015 - fitted more than £1000 worth of security equipment free of charge. Director Darren (pictured) installed CCTV cameras in Sarah’s home and also got in touch with Pyronix, who donated a home alarm system for free.

In an interview with the Bromsgrove Advertiser following the burglary, Sarah revealed how she had been heartened by the actions of strangers and their offers to help her.

Beverley added: “She is absolutely overwhelmed and can't believe people's generosity.

"It's nice to do something good for somebody who is doing so much good for us.”

Posted: 14/05/2020 more >

Worcestershire-Based SSAIB-Registered Firm Donates CCTV to Nurse After Burglary

Worcestershire-Based SSAIB-Registered Firm Donates CCTV to Nurse After Burglary

Kind-hearted SSAIB-registered firm D&G Security Systems Ltd have been commended for donating CCTV cameras to a frontline nurse whose home was the target of cold-hearted thieves.

Stourport-based husband and wife duo Darren and Beverley Griffiths felt compelled to help intensive care nurse Sarah Banks, after hearing that she had been the victim of an overnight break-in last month.

They heard about how thieves had taken off with the 32-year-old’s car, handbag and glasses while she slept in her Bromsgrove home last month.

To make matters worse, the burglary – which Police chiefs have branded “disgraceful and selfish” – prevented Sarah from treated those in need during the ongoing COVID-19 coronavirus pandemic at the Queen Elizabeth Hospital in Birmingham, due to being unable to work without her glasses.

Speaking to the Kidderminster Shuttle, D&G Security Systems’ Beverley said: “When we heard about what happened, we were really shocked and wanted to offer our help. It's really upsetting that, during this hard time, somebody would do a thing like that.

"Sarah said she hadn't been able to sleep since the robbery, so we wanted to help give her back her peace of mind.”

After being put in touch with Sarah following their response to a TV report, the Worcestershire firm – who have been SSAIB certified for Security Systems since April 2015 - fitted more than £1000 worth of security equipment free of charge. Director Darren (pictured) installed CCTV cameras in Sarah’s home and also got in touch with Pyronix, who donated a home alarm system for free.

In an interview with the Bromsgrove Advertiser following the burglary, Sarah revealed how she had been heartened by the actions of strangers and their offers to help her.

Beverley added: “She is absolutely overwhelmed and can't believe people's generosity.

"It's nice to do something good for somebody who is doing so much good for us.”

Posted: 14/05/2020 more >

SSAIB Firms Can Stay Connected with the Security Community at Digital Week

SSAIB Firms Can Stay Connected with the Security Community at Digital Week

As the official installer partner for the show, SSAIB are proud to announce that IFSEC International - alongside its co-located shows FIREX International, Safety & Health Expo, Facilities Show, Workplace Wellbeing Show and Intelligent Building Europe - is launching an exciting new programme of digital content to keep you connected with your industry during the lockdown period.

With many of us now working remotely, meetings taking place from our living rooms and events postponed to the latter half of the year, there is an urgent demand for new ways to keep the security community connected.

Digital Week is designed to bring IFSEC International to your home office. Consisting of five days of exclusive, content-rich webinars and white papers, it’s is a fantastic opportunity to receive your summer fix of content from well-established thought leaders and association figureheads, engage with the security community and connect with potential suppliers and customers.

This five-day programme of content takes place on May 18-22. IFSEC International will be the focus on Tuesday May 19 and Wednesday May 20.

What you can expect:

• Expert-led panel debates on security issues, including the Security Institute’s Rick Mounfield, the BSIA’s Mike Reddington and SSAIB's very own chief executive Alex Carmichael on the state of the security industry.

• Presentations and seminars providing timely updates on the latest security developments, such as Richard Flint, chief executive, Physical Security Technical and business development manager from the BRE on protecting critical national infrastructure during the pandemic.

• Downloadable whitepapers, exclusive product launches, live Q&As and video demonstrations of new security solutions.

• A range of presentations and panel debates from co-located shows, including an Intelligent Building Europe seminar on successfully integrating smart technology into your buildings from Vanti CEO Mike Brooman on Wednesday May 20.

Digital Week is an opportunity to stay informed and connected ahead of IFSEC International 2020, receive advice, guidance and updates on major security issues, and develop new strategies for adapting to the working-from-home reality. 

Register for free today to join the full programme of webinars and get access to videos, whitepapers and more.

Posted: 01/05/2020 more >

SSAIB Firms Ensure Sustained Public Safety and Security During COVID-19 Pandemic

SSAIB Firms Ensure Sustained Public Safety and Security During COVID-19 Pandemic

SSAIB-registered fire, security and manned services firms continue to provide essential support to the fire and security industries during the ongoing COVID-19 coronavirus pandemic.

Be it as a key worker or otherwise, SSAIB-registered firms have endeavoured to carry on with a broad spectrum of services ranging from local fire and security maintenance and the provision to new systems, all the way up to vitally important national Government projects – including the creation of the new NHS Nightingale field hospitals.

Regardless of the circumstances, the essential maintenance, call-outs and installation of new systems that SSAIB firms are doing during these difficult times is all helping to safeguard environments that are vitally important - such as hospitals, care homes, schools, supermarkets, other commercial property and national infrastructure - that may otherwise be at risk, including non-occupied properties.

We can assure the general public, businesses and the wider security and fire industries that SSAIB keep reminding registered firms to observe the latest Government guidelines on working safely with respect to COVID-19, which we are sure they do, to ensure that they carry out the work required of them in a safe environment for both themselves and their customers.

SSAIB are also doing our part to keep our firms up-to-date with all of the latest COVID-19 developments as and when they arise – in addition to providing help and support for a number of issues that they could be faced with during this ongoing time of uncertainty.

The safety of the general public, our registered firms and key worker staff remains our top priority during this time, while also ensuring that firms continue to fulfil their commitments to their customers and contracts as normal.

Domestic Customers (Homeowners)

The latest Government guidelines for tradespeople – such as SSAIB firms’ engineers – accessing domestic properties can be viewed within the Social Distancing in the Workplace During Coronavirus (COVID-19) Sector Guidance document. However, an overview of the main points are as follows:

Engineers are able to visit domestic properties to carry out the customer’s security or fire requirements, providing they are well, have no symptoms of COVID-19,they ensure they maintain a safe distance (of at least two metres) from any household occupants at all times and also have the necessary PPE (personal protective equipment) -  in an effort to ensure Government’s guidelines are observed.

Work should not be carried out in any household that is isolating or shielding an individual, unless it is necessary to remedy a direct risk to the safety of the household (such as an emergency repair or fault.) Homeowners – and those accountable for the security and/or fire safety of the household – are responsible for ensuring a safe environment for any visiting key workers or engineers, as well as for any other residents under their roof.

Should an engineers have any coronavirus symptoms, however mild, then they should isolate.

Should a householder have any questions about any maintenance needed and what it might mean for their insurance cover – due to the circumstances of the current situation, including social distancing – the householder should contact their insurer, in order for them to give guidance.

Should any homeowners – or those responsible for security and/or fire safety – be in need of security or fire protection during the ongoing coronavirus pandemic, we advise that they can contact SSAIB-registered firms and that they should also contact their insurer with any concerns.

Non-Domestic Properties

Work undertaken on non-domestic properties is also duty-bound by the same Government guidelines on social distancing and other precautions.

With SSAIB-registered firms adhering to the latest Government guidance, they are able to continue to carry out repairs and maintenance and provide new system installations– when site access can be granted and Government safety requirements including social distancing maintained.

There is also a suggestion that - during this time when many buildings are stood empty - this is the ideal time for maintenance visits, additions to systems or the installation of new systems, because engineers can get the job done with minimal disruption to the usual working practices of the business itself.

Engineers are able to access the necessary premises or site(s) (with permission,) conduct the work that they need to and then inform the nominated person when all of the work has been completed, before leaving the job to allow it to be checked by the customer.

Installation of new Security Systems or Provision of a Security Service

If there is a need for a new security system or service to protect individuals or property, this can take place - provided it can be conducted in compliance with Government guidelines on social distancing in the workplace.

Although these are unprecedented times that we all find ourselves in, SSAIB, our registered firms and the fire and security industries as a whole continue to work as best we can – as a matter of necessity for the ongoing safety and security of the general public, businesses and national infrastructure.

Posted: 01/05/2020 more >