SSAIB News

Third Issue of SSAIB’s The Standard Set for Release with FSM and Security Matters Magazines

Third Issue of SSAIB’s The Standard Set for Release with FSM and Security Matters Magazines

The latest issue of SSAIB’s The Standard is being released with the April edition of Fire Safety Matters and the brand new Security Matters magazine, thanks to our continued partnership with FSM publishers Western Business Media Limited.

Due to the link-up - which is now in its third year, following the re-launch of the leading certification body for the fire and security industries’ annual news publication – all of our registered firms will receive both magazines to their registered address free of charge, to give some much-needed reading material in these times of social distancing and self-isolation.

As expected, last year’s SSAIB 25 celebrations feature heavily in this edition. There is an insight into the many occasions that ourselves and the industry celebrated SSAIB’s quarter-century of success, a centre-fold photo gallery showing just some of the highlights and a very special cover image featuring all of the SSAIB staff, auditors and board members – after all three aspects of the organisation met up for the very first time to commemorate SSAIB 25 last May.

It’s not all made up of retrospective content though, with Security Systems scheme manager Frank Smith discussing his first year in his new role and his thoughts on the security industry as we enter the 2020s. Training manager Trevor Jenks also reveals how employers can counter-act the effects of the increasing skills gap across the industry by taking on apprentices and upskilling their staff.

Chief executive Alex Carmichael also returns with his A View from the Top column, while field operations manager David Roscoe doubles down with both the latest standards updates for both the UK and Republic of Ireland – in addition to questioning why very few Alarm Receiving Centres have moved to the latest European Standard.

Staffordshire-based ADB Alarms are the latest SSAIB registered firm to go Under the Spotlight, with sisters Samantha Bennett and Sarah Savigar discussing all aspects of their business, the industry and their attendance at the SSAIB 25/Women in Security Awards joint celebration back in September 2019.

SSAIB lead auditor Stephen Grieve summarises his involvement with the London Borough of Islington and their various surveillance camera systems – as well as describing the SSAIB’s certification process for the Surveillance Camera Commissioner’s Code of Practice.

BAFE chief executive Stephen Adams contemplates a new era of competency, following a decade that has seen it become a key area of focus with the fire industry, while the FIA also explain how they can help SSAIB’s security firms to become more competent on the fire side and achieve third-party certification.

As the official Installer Partner for IFSEC and FIREX, SSAIB also welcome IFSEC Global editor James Moore to consider the many reasons for attending industry exhibitions and how they can be hugely beneficial to your business.

The traditional scheme updates from relevant scheme managers are also included, alongside the latest SSAIB news and a focus on some of the exhibitions and events that SSAIB will be attending this year.

PR and communications executive - and editor of The Standard - Glen Maxwell commented: “SSAIB 25 features heavily in the coverage of this year’s magazine and rightly so. However, that’s just the tip of the iceberg really and we’ve been able to put together a great mix of contributors for this latest issue.

“After producing a bumper edition of The Standard last year, we were delighted with how it turned out and – having been impressed by the size and overall look of the “bumper” edition – we decided to embrace the “bigger is better” philosophy and make that size the standard for The Standard going forward.

“That has allowed us to fit a lot more content into the magazine for 2020 and, following the fantastic feedback that both of the previous editions of The Standard we’ve had, I hope that this year’s effort is as well-received as its predecessors.”

The Standard will also be available to pick up at SSAIB’s regional meetings and all of the exhibitions that the UKAS-accredited certification body will be attending in the next 12 months. For a full list of all of SSAIB’s planned events for 2020, please visit https://ssaib.org/calendar/.

Posted: 31/03/2020 more >

SSAIB Pass on Metropolitan Police National Business Crime Centre COVID-19 Message

SSAIB Pass on Metropolitan Police National Business Crime Centre COVID-19 Message

SSAIB has been asked to forward this correspondence onto our registered firms by the Metropolitan Police and their National Business Crime Centre regarding the COVID-19 strand of the Coronavirus.

The National Business Crime Centre represents police forces to work in partnership with the business community to tackle crimes against businesses.  Our focus is on preventing violence and tackling organised crime whilst developing and sharing good practice between forces and private sector industries.

The Coronavirus has had a significant impact on the commercial sector-fiscally and the risk of increased anti-social behaviour in our stores.

Commissioner Ian Dyson QPM, NPCC lead for business crime stated: “We are seeing unprecedented times and the full impact of Covid-19 has yet to be seen, but policing is well prepared with a range of plans in place which will see people and resources moved to meet demand.

“I am being up kept updated with challenges faced by business through the National Business Crime Centre and we will continue to protect people and prevent crime.  I would encourage businesses to continue to report crimes, although - as the impact increases - policing will have to make some difficult decisions, so as to maintain a level of service to the public.”

The impact on stores will vary and will naturally be defined by its location, size, criminality, customers, produce and its security.

The Metropolitan Police Business Crime Hub has produced the following crime prevention tips that may assist your organisations.


If your staff fall victim to an assault or witness violence in your premises


• Try to remain calm and think of safety: yours, your customers and colleagues is paramount. If the perpetrator has left the premises, consider recording a description and reporting this to police as soon as possible.

• Trust your instincts and maximise distance between yourself, customers, colleagues and any aggressive parties.

• Ensure corporate conflict and exit contingency plans are adhered to.

• Use hold up/ panic alarms if it is appropriate to do so. If there is a hold-up alarm installed use it, but only when safe to do so.

• Consider the use of body worn video technology to capture evidence and positively impact the behaviour of those involved in violence on your premises.


Closed Premises/Venues that have been temporarily shut

• Test your alarm, ensure it is monitored and fully operational

• Identify any vulnerable areas. Rectify these. Ensure security gates, bollards and fire exit doors have been secured prior to closure of the premises.

• Ensure service doors are closed and locked when not in use.

• Make sure you have list of key holders who can be contacted in times of emergency.

• Ensure your contact details for staff are up to date.

• Consider moving high value items into secured stockrooms and out of view.

• Ensure keys to the premises or other venues are not left inside and are instead with dedicated key holders.

Posted: 30/03/2020 more >

SSAIB Pass on Metropolitan Police National Business Crime Centre COVID-19 Message

SSAIB Pass on Metropolitan Police National Business Crime Centre COVID-19 Message

SSAIB has been asked to forward this correspondence onto our registered firms by the Metropolitan Police and their National Business Crime Centre regarding the COVID-19 strand of the Coronavirus.

The National Business Crime Centre represents police forces to work in partnership with the business community to tackle crimes against businesses.  Our focus is on preventing violence and tackling organised crime whilst developing and sharing good practice between forces and private sector industries.

The Coronavirus has had a significant impact on the commercial sector-fiscally and the risk of increased anti-social behaviour in our stores.

Commissioner Ian Dyson QPM, NPCC lead for business crime stated: “We are seeing unprecedented times and the full impact of Covid-19 has yet to be seen, but policing is well prepared with a range of plans in place which will see people and resources moved to meet demand.

“I am being up kept updated with challenges faced by business through the National Business Crime Centre and we will continue to protect people and prevent crime.  I would encourage businesses to continue to report crimes, although - as the impact increases - policing will have to make some difficult decisions, so as to maintain a level of service to the public.”

The impact on stores will vary and will naturally be defined by its location, size, criminality, customers, produce and its security.

The Metropolitan Police Business Crime Hub has produced the following crime prevention tips that may assist your organisations.


If your staff fall victim to an assault or witness violence in your premises


• Try to remain calm and think of safety: yours, your customers and colleagues is paramount. If the perpetrator has left the premises, consider recording a description and reporting this to police as soon as possible.

• Trust your instincts and maximise distance between yourself, customers, colleagues and any aggressive parties.

• Ensure corporate conflict and exit contingency plans are adhered to.

• Use hold up/ panic alarms if it is appropriate to do so. If there is a hold-up alarm installed use it, but only when safe to do so.

• Consider the use of body worn video technology to capture evidence and positively impact the behaviour of those involved in violence on your premises.


Closed Premises/Venues that have been temporarily shut

• Test your alarm, ensure it is monitored and fully operational

• Identify any vulnerable areas. Rectify these. Ensure security gates, bollards and fire exit doors have been secured prior to closure of the premises.

• Ensure service doors are closed and locked when not in use.

• Make sure you have list of key holders who can be contacted in times of emergency.

• Ensure your contact details for staff are up to date.

• Consider moving high value items into secured stockrooms and out of view.

• Ensure keys to the premises or other venues are not left inside and are instead with dedicated key holders.

Posted: 30/03/2020 more >

"Roles Essential to Law and Order" Now Considered as Critical Workers

SSAIB understands that there has now been further developments with the clarification of Critical Workers (formerly known as Key Worker) – after a collaboration between leading bodies across the fire and security industries earlier this week.

A collective industry effort has seen the following announcement published earlier today, ensuring that “roles essential to supporting law and order” will be considered as Critical Workers from now on.

Posted: 26/03/2020 more >

"Roles Essential to Law and Order" Now Considered as Critical Workers

SSAIB understands that there has now been further developments with the clarification of Critical Workers (formerly known as Key Worker) – after a collaboration between leading bodies across the fire and security industries earlier this week.

A collective industry effort has seen the following announcement published earlier today, ensuring that “roles essential to supporting law and order” will be considered as Critical Workers from now on.

Posted: 26/03/2020 more >

COVID-19 Response: SSAIB CEO Pledges to Support Registered Firms

COVID-19 Response: SSAIB CEO Pledges to Support Registered Firms

With the Government directives and guidance brought into action earlier this week, SSAIB has had to change certain aspects of our working practices, while also ensuring that it doesn’t impact negatively on our registered firms and the level of service that we provide to you.

SSAIB is fully aware of the uncertainty and worry that our firms will be facing at this difficult time, but we would like to remind each and every one of you that we are here to support you and we want to work together with you all - as we’re all in this together until a resolution to the COVID-19 pandemic can be found.

Posted: 26/03/2020 more >

COVID-19 Response: SSAIB CEO Pledges to Support Registered Firms

COVID-19 Response: SSAIB CEO Pledges to Support Registered Firms

With the Government directives and guidance brought into action earlier this week, SSAIB has had to change certain aspects of our working practices, while also ensuring that it doesn’t impact negatively on our registered firms and the level of service that we provide to you.

SSAIB is fully aware of the uncertainty and worry that our firms will be facing at this difficult time, but we would like to remind each and every one of you that we are here to support you and we want to work together with you all - as we’re all in this together until a resolution to the COVID-19 pandemic can be found.

Posted: 26/03/2020 more >

SSAIB Works with Leading Security and Fire Bodies to Request Key Worker Clarification

SSAIB Works with Leading Security and Fire Bodies to Request Key Worker Clarification

Leading bodies within the Security and Fire sector, namely the British Security Industry Association (BSIA), Fire and Security Association (FSA), National Security Inspectorate (NSI), and the Security Systems and Alarms Inspection Board (SSAIB) are re-iterating calls for employees of all security and fire safety companies approved by UKAS-accredited specialist certification bodies to be designated as “Key Workers”, to ensure environments not currently designated as “critical” continue to be protected.

Currently those companies providing a service to an institution or business classified as “critical”, e.g. hospitals, social care, supermarkets and the food supply chain, national infrastructure and utilities, and their employees are classified as “Key Workers” as the services they provide are required to enable these public spaces to continue to function safely. Companies must identify those employees operating under the eight broad headings issued by the government last Friday and act accordingly.

With public security resources limited it is vital private security companies are well positioned to provide those activities crucial to the ongoing security of other non-critical public sector spaces, homes and businesses. This is particularly essential with so many organisations now working remotely, ensuring their building and assets are kept safe and secure.

In view of the further challenging measures laid out by the government last night, the industry bodies are calling for the following employees working for NSI and SSAIB approved companies in security and fire safety, to be designated as “Key Workers” including but not limited to:

• Approved Alarm Receiving Centres (ARC) security screened operators facilitating police response to intruder and hold-up alarms

• Intruder alarm and hold-up alarm installation and maintenance security screened engineers

• Fire detection and alarm system installer and maintenance engineers

• Life safety fire risk assessors

• Portable fire equipment technicians

• All SIA Licence holders including security screened
- Security officers
- Key holding response officers

Stating these employees are “Key Workers” will enable them to continue to support the public and emergency services and be available to travel without restriction, safe in the knowledge their children can attend school if necessary.

Posted: 25/03/2020 more >

SSAIB Calls for COVID-19 Key Worker Clarity for Security and Fire Safety Personnel

SSAIB Calls for COVID-19 Key Worker Clarity for Security and Fire Safety Personnel

The Security Systems and Alarms Inspection Board (SSAIB) is the leading certification body for organisations providing security systems and services, fire detection and alarm systems, telecare systems and services, manned security services and monitoring services.

In this challenging time, with the closure of many business and the Prime Minister’s statement to further restrict movement, it is important to ensure that the vital national work that the private security industry firms carry out is recognised by the Government and that installers, maintainers, ARC operators and security guarding personnel are all designated as key workers.

Posted: 25/03/2020 more >

SSAIB Works with Leading Security and Fire Bodies to Request Key Worker Clarification

SSAIB Works with Leading Security and Fire Bodies to Request Key Worker Clarification

Leading bodies within the Security and Fire sector, namely the British Security Industry Association (BSIA), Fire and Security Association (FSA), National Security Inspectorate (NSI), and the Security Systems and Alarms Inspection Board (SSAIB) are re-iterating calls for employees of all security and fire safety companies approved by UKAS-accredited specialist certification bodies to be designated as “Key Workers”, to ensure environments not currently designated as “critical” continue to be protected.

Currently those companies providing a service to an institution or business classified as “critical”, e.g. hospitals, social care, supermarkets and the food supply chain, national infrastructure and utilities, and their employees are classified as “Key Workers” as the services they provide are required to enable these public spaces to continue to function safely. Companies must identify those employees operating under the eight broad headings issued by the government last Friday and act accordingly.

Posted: 25/03/2020 more >

SSAIB Calls for COVID-19 Key Worker Clarity for Security and Fire Safety Personnel

SSAIB Calls for COVID-19 Key Worker Clarity for Security and Fire Safety Personnel

The Security Systems and Alarms Inspection Board (SSAIB) is the leading certification body for organisations providing security systems and services, fire detection and alarm systems, telecare systems and services, manned security services and monitoring services.

In this challenging time, with the closure of many business and the Prime Minister’s statement to further restrict movement, it is important to ensure that the vital national work that the private security industry firms carry out is recognised by the Government and that installers, maintainers, ARC operators and security guarding personnel are all designated as key workers.

SSAIB wrote a letter to James Brokenshire, Minister of State for Security at the Home Office asking for Government’s support for a very important sector of the British economy to ensure the safety and security of individuals and premises during this time of national crisis, by granting the industry Key Worker status. We are currently awaiting the Minister’s reply to our letter.

We are aware that the other industry organisations, The British Security Industry Association (BSIA), the Fire Industry Association (FIA) and the Security Industry Authority (SIA) have also written to the Minister calling for clarification on the definition of a Key Worker.

James Brokenshire, Minister for State for Security at the Home Office has given a general statement via his Twitter account: “Security & fire safety personnel can play a vital role at this time of national challenge. People working in these sectors who are essential to national infrastructure are “Key Workers” for the purposes of the Government’s guidance on COVID-19.”

The SIA have received a reply that key worker status does include regulated (Licence Holding) security professionals, essential to national infrastructure, operating in critical roles under the 8 broad heading listed by the Government (https://www.sia.homeoffice.gov.uk/Pages/Coronavirus.aspx).

The FIA have received a reply from the Minister that “extends the Key Worker status to all fire safety personnel actively working to improve public fire safety.” (https://www.fia.uk.com/news/fia-assured-by-home-office-that-personnel-responding-to-failures-of-fire-protection-systems-are-definitely-designated-as-key-workers.html)

The NSI has also issued a press release supporting calls for security industry personnel to be designated as Key Workers, which the SSAIB supports - as it is important that all security industry organisations put forward a united front to the Government, to push for their support to our national vital industry

It is vital to the national interest that the staff of registered firms certificated by UKAS-accredited certification bodies (e.g. SSAIB and NSI) working in the security and safety sectors are classed as Key Workers at this most difficult and challenging time.

SSAIB is actively monitoring the situation and we are liaising with other industry organisation to support and promote our industry during this time. Rest assured that we will strive to keep you informed of any new developments as and when they happen.

Posted: 24/03/2020 more >

Coronavirus (Covid-19) and implications for your audits and certification Part 2

We would like to take this opportunity to remind all Registered Firms to continue to monitor the government advice (https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response) on the Coronavirus pandemic and the increasing restrictions placed on business and individuals to deal with this situation and reduce the spread of this virus. In this fast-changing environment, the health and safety of our registered firms, their clients and SSAIB staff is paramount to us.

As we wish to protect all individuals involved in the auditing process, but still maintain your certification, we have been implementing our business continuity process. This will maintain a high-class service; ensure we work closely with our Registered Firms whilst doing everything possible to mitigate any risks caused by the Coronavirus.

Posted: 20/03/2020 more >

Government's Coronavirus Advice Forces SSAIB to Reschedule Scottish Regional Meetings

Government's Coronavirus Advice Forces SSAIB to Reschedule Scottish Regional Meetings

Following the latest Government advice regarding the COVID-19 Coronavirus pandemic, SSAIB have taken the decision to reschedule this week’s regional meetings in Scotland to the end of November.

The leading certification body for the fire and security industries was due to visit the DoubleTree by Hilton Edinburgh on the North Queensferry Crossing on Wednesday March 18, with a trip up to the Jury’s Inn at Aberdeen Airport a day later.

However, with a heavy heart, we have taken the decision to reschedule both meetings to follow SSAIB’s journey up to Scotland for Security Twenty20 Glasgow on Tuesday November 24. The Edinburgh meeting will now go ahead on Wednesday November 25, while Aberdeen will close out the week on Thursday November 26.

Those that had registered to attend either meeting will have their names added to the list for their respective new date, while any other registered firms wanting to attend can register for a place on their registered firms’ portal or by ringing 0191 296 3242 and speaking to the sales and marketing team.

SSAIB would like to apologise for any inconvenience caused by the rescheduling of these meetings, but we hope that those affected can understand our reasons for doing so.

Posted: 17/03/2020 more >

SSAIB CEO and Training Manager Support Recent FESS Conference

SSAIB CEO and Training Manager Support Recent FESS Conference

SSAIB chief executive Alex Carmichael joined training manager Trevor Jenks at a recent Fire, Emergency and Security Systems (FESS) Employer Group, which enabled fire and security training providers to learn more about the industry’s apprenticeship and end-point assessment.

At the event delegates received updates on the FESS Apprenticeship, numbers of those undertaking the apprenticeship and the structure of the training programme. Planning and preparation for the end-point assessment, which apprentices must complete at the end of their apprenticeship, was also covered in detail by National Electrotechnical Training (NET) who sponsored the event.

To share best practice and ideas, round table discussions were held between delegates to explore issues such as how training providers can engage more with employers, what issues are being faced and how can training delivery be enhanced to give apprentices the best chance of success.

In addition to presentations from FESS Employer Group members and NET, special guest speaker Helen Gorner of the National Apprenticeship Service also explained how training providers can support smaller employers with the apprenticeship service process and how they can access funding.

The FESS Apprenticeship was developed by a group of fire and security employers to meet the needs of the industry. Several of those companies – Banham Security, Chubb Fire & Security, Lindum Fire Services and Secom – hosted discussions at the conference to speak directly to training providers and learn from their experiences.

Pat Allen, chair of the FESS Employer Group (pictured), commented: “This was an extremely useful day which allowed training providers to network and helped us as employers to understanding the issues being faced by our education partners and how we can support them.

“We’ll now be looking at what actions, materials and resources we might develop to help all parties support apprentices throughout their training.”

Posted: 13/03/2020 more >

SSAIB Support New BAFE Don't Just Specify, Verify! Campaign

SSAIB Support New BAFE Don't Just Specify, Verify! Campaign

SSAIB are proud to support a new campaign launched by BAFE, which inform premises management and the public that specifying Third Party Certification is only part of the process in acting with due diligence.

The campaign, Don’t just Specify, Verify! points out the important second - and sometimes overlooked - verification stage when specifying and sourcing a competent third-party certificated provider to help comply with fire safety legislation.

BAFE chief executive Stephen Adams said: “As noted in Government guidance, specifying third-party certification is a robust method of sourcing a competent provider to help you fulfil your fire safety obligations. However, there is still an onus on the premises management [Responsible Person/Duty Holder] to check that their chosen providers are appropriately third-party certificated and competent for the work required.

“If you specify a third-party certificated provider, but don’t verify this before awarding a contract, this could result in insufficient fire safety in your building and makes you accountable under current legislation. It is easy and quick to check, which helps towards a safer building and, in the event of a fire, stronger defence having acted with due diligence.”

UKAS-accredited third-party certification within the fire industry, at present, is completely voluntary. This means that any provider who holds this has taken intentional steps to gain independently assessed certification, demonstrating their competency for a specific service. You wouldn’t use an unregistered gas engineer, so why should your fire safety requirements be treated any differently?

BAFE – the independent register of quality fire safety service providers - continue to promote to public, specifiers and end-users of the fire safety industry on the value of third-party certification in the interest of life and building safety. The culture of chasing the lowest quote for fire safety work must end, focusing instead on sourcing evidentially competent, independently assessed providers to get the job done right.

As with most things, quality comes at a cost. However, the cost of a fire with poor fire safety management could be far more disastrous.

Make sure you specify third-party certificated fire safety service providers and verify they are appropriately certificated for the service you require. It’s a quick and simple action, but incredibly important.

More information on the Don't Just Specify, Verify! campaign can be found at http://bit.ly/dontjustspecifyverify.

The BAFE Fire Safety Register, an independent national register of third-party certificated fire safety service providers, can be viewed at www.bafe.org.uk.

Posted: 12/03/2020 more >