New False Hold-Up Alarms Guidance Supported By SSAIB

New False Hold-Up Alarms Guidance Supported By SSAIB

A new guide to help Hold-Up Alarm (HUA) installers reduce the number of false alarms has been facilitated by the SSAIB.

Providing an overview of the impact that false alarms have, the guide – which has been developed by the National Police Chiefs’ Council Security Systems Group – also offers recommendations to installers for how to reduce unnecessary call outs.

The recommendations include:

- Take HUA Systems out of service before work starts and remember to return them to full service when work has been completed.

- Remind users of the proper use of HUAs as advised by the Police – for use during an attack or threat of an attack involving persons at premises protected by the HUA. A brawl outside the premises or petty theft is not proper use.

- Recommend the repositioning of HUAs vulnerable to damage following changes to internal layout of premises.

- Ensure HUA fixings and covers are secure during service visits and remind the users to report minor damage.

- Remind users of their duty to inform contractors working in the premises that HUAs are installed and active.

- Discuss correct use of HUAs with all employees who have direct contact with customers.

Installers can reduce the number of false alarms by following these simple sanctions, which will decrease the impact on the Police – as well as maintaining the reputation of the installers and Alarm Receiving Centres.

SSAIB operations manager Dave Profit commented: “SSAIB are completely committed to initiatives such as this, which will lead to a reduction in the number of false alarms created by security equipment. Hold-up alarms help to effectively deliver Police response, but the amount of false alarms needs to be reduced so that users have confidence in their security systems.

“We have contributed to the production of this new guide to provide simple recommendations to hold-up alarm systems installers, because then they can help to prevent false alarms throughout the installation and maintenance processes – as well as when the alarm is in use. I am confident that this guide will prove very beneficial to installers and service engineers, which is why SSAIB are delighted to be associated with it.”

Click here to download the Preventing False Hold-Up Alarms guide.

Posted: 20/10/2017 more >

New Registered Firms Landing Page Unveiled By SSAIB

New Registered Firms Landing Page Unveiled By SSAIB

Following feedback from those who attended our regional meetings, SSAIB have unveiled a brand new landing page for the registered firms section of the website – as the first of a number of changes planned for the platform.

Our firms told us that they wanted a simpler, cleaner and user-friendly setup when they logged into their section of the website, with all of the most important aspects either on screen or just a click away.

This included putting information about next scheduled inspections, current usage of certificates and the latest news, bulletins and BSI standards on the home page for ease of access. By doing this, it eradicates the need to go endlessly clicking around the site to find this information.

There is also a quick links section that provides simple navigation to learning and education, our events page, rules and codes of practices and FAQs – as well as the option to edit account details and change password should the need arise.

Having held regional meetings across the whole of the United Kingdom and the Republic of Ireland throughout the year, marketing manager Andrew Brown was told repeatedly by those in attendance that an overhaul of the registered firms site would make things easier for companies and it was through these meetings that Andrew decided to make it a priority to sort out.

Andrew explained: “While speaking about that section of the website during those meetings, there was a running theme about the landing page and the need for it to be simple but effective for companies. We took those comments on board and were able to come up with a solution that I think will be a popular addition to the site.

“With the new neater setup – with headings now going horizontally along the top of the page, instead of down the left section of the page in a list – we hope that our registered firms will find it a lot easier to see exactly what they’re looking for and making the whole process as simple as possible.

“This latest update heralds the start of a raft of changes expected to be implemented on the website between now and the end of the year to vastly improve what we already have, so keep an eye out for more tweaks in the coming weeks and months.”

Should you have any suggestions as to how else we can improve our service, please contact us at or phone 0191 296 3242 and we’ll take your comments on board for consideration.

Posted: 18/10/2017 more >

Registration Open For SSAIB-Supported Engineers of Tomorrow's 20th Anniversary Competition

Registration Open For SSAIB-Supported Engineers of Tomorrow's 20th Anniversary Competition

Registration has now opened for next year's SSAIB-supported Engineers of Tomorrow competition, which celebrates its 20th anniversary at IFSEC International 2018.

The three-day competition, held at the ExCel in London between June 19-21 2018, pits more than 60 security and fire apprentices - working in teams of two - against each other through a live installation challenge.

The winners of each heat - one team per day - are then invited to attend November's Security and Fire Excellence Awards, where the overall Engineers of Tomorrow 2018 winners will be announced and presented with their £1000 prize.

To register your apprentice(s) for the 2018 competition - for which SSAIB are one of the stakeholders - please visit

For more information on the competition and to hear just some of the reasons to register, please watch the video shown below.

Posted: 04/10/2017 more >

SSAIB Celebrates Passing Momentous 200th BAFE Certification Mark with Kelida Solutions

SSAIB Celebrates Passing Momentous 200th BAFE Certification Mark with Kelida Solutions

SSAIB are delighted to announce that we have just passed the 200 certifications mark for our BAFE scheme registrations – after SSAIB-registered security firm Kelida Solutions Ltd gained approval for fire detection and alarms as well.

The West Yorkshire-based firm first achieved certification with SSAIB in 2012 for Intruder Alarms, Access Control and CCTV, but they took the decision to also add a fire component to their coverage with the BAFE SP 203 – Fire Detection and Alarms scheme (all modules) earlier this year.

Following a successful application process, the company have added SP 203 to their accreditation spectrum and Kelida Solutions Ltd office manager Christina Lamb was all too happy to hear that their success has helped SSAIB reach a pivotal milestone.

Christina revealed: “To be SSAIB’s 200th BAFE-registered company is brilliant. We are all so pleased to have gained this accreditation.

“We have been working to the BAFE standard for many years and we wanted to show our customers that we install to the highest industry standards and are aware of all current legislations, so getting the accreditation was the natural step for our business.

“SSAIB is a widely-recognised certification body and - throughout our five-year relationship - it has provided us with both assistance and assurance. It has also given us the confidence to grow as a business and know that we are working to the correct standards each and every time.

“In today’s environment, the safety and security of people and property is of paramount importance. To achieve this objective, you need to be certain that the systems you choose are right for your needs both now and in the future.

“This means choosing a fire and security company you can trust and having this accreditation will not only give our customers that assurance, but we hope that - by being SP 203 certified - it gives our customers confidence in our abilities as well.”

As the leading certification body for organisations providing fire detection and alarm systems – as well as security systems and manned services - SSAIB offer three schemes ran by British Approvals for Fire Equipment (BAFE). These are the aforementioned SP 203, SP 101 – Maintenance of Portable Fire Extinguishers and SP 205 – Fire Risk Assessment certification schemes.

SSAIB have been offering third-party certification for the BAFE schemes for over 10 years and are just the third certification body to reach the illustrious milestone of 200 registered certifications, much to the delight of chief executive Alex Carmichael.

He stated: “It’s great to hear that SSAIB have registered our 200th firm with BAFE – as we’re dedicated to ensuring high standards across this industry and our partnership with BAFE allows us to do that for the three fire schemes that we offer as well.

“With recent tragic events highlighting a real need for proper fire safety regulations, it’s encouraging to see more and more companies seeking certification to show that they know what they’re doing and they’re happy to be regulated – as it all helps to ensure that standards across the board are as high as they can be.

“Our commitment to BAFE and their schemes is of vital importance to us and we look forward to registering our 250th firm with them, our 300th and so on.”

BAFE chief executive Stephen Adams was also full of praise for the SSAIB and the partnership the two companies have maintained for over a decade – as they work together to ensure best practice from fire protection companies in the UK.

Stephen added: “BAFE and SSAIB have been working together for over 10 years and I am delighted to acknowledge that SSAIB have achieved 200 certifications of the BAFE schemes covering fire detection and alarm systems, fire extinguisher maintenance and fire risk assessment competency.

“All of our certification bodies are UKAS accredited and we are confident in the SSAIB audit processes to ensure the BAFE schemes continue to represent the highest quality standard for fire protection companies across the country.”

Posted: 12/09/2017 more >

SSAIB Contributes to Development of New Body-Worn Video British Standard

SSAIB Contributes to Development of  New Body-Worn Video British Standard

Following SSAIB’s involvement in certificating two police forces’ pioneering introduction of body-worn video technology to the Surveillance Camera Code of Practice, the British Standards Institution has launched a new standard for body-worn video (BWV).

The new British Standard - BS 8593:2017 Code of Practice for the Deployment and Use of Body-Worn Video - has been developed in conjunction with SSAIB, who were one of a group of organisations that contributed, alongside others including the Home Office, Metropolitan Police Service, Information Commissioner’s Office, National Police Chiefs’ Council and Transport for London.

The standard delivers a common framework to boost public trust in understanding where and when BWV can be used. The voluntary standard provides technical and operational recommendations for the appropriate and proportionate deployment and use of body-worn video.

The standard was drawn up to address a gap in guidance - due to the differences between the use of CCTV and BWV - and to avoid a repeat of the privacy concerns associated with the widespread roll out of CCTV.

BS 8593 covers planning and operational recommendations, outlining the need for BWV deployment to be based on legitimate reasons; particularly in terms of undertaking a Privacy Impact Assessment.

Anne Hayes, head of market development for governance and resilience at BSI, commented: “During the development of BS 8593, it was agreed that public confidence in the operation and management of BWV was critical, with balancing safety, security and privacy matters a central concern.

“The involvement of both security and privacy groups shows that standards can deliver industry consensus by aligning agendas to the public benefit. BWV has an advantage as a security device, in terms of providing the user with a sense of protection; a second pair of eyes and ears should something go wrong.”

Meanwhile, Surveillance Camera Commissioner (SCC) Tony Porter has welcomed the standard’s introduction.

He added: “I am delighted to support the new British Standard and acknowledge the excellent work which has been undertaken by those to deliver it in such short timescales. As the use of body-worn cameras proliferate, they become more and more engrained as an intrusive capability in the daily lives of citizens.

“The important and fundamental balance of preserving the rights of citizens - while keeping our communities safe and secure – is at the heart of the Home Secretary’s surveillance camera code of practice which I regulate and the principles within that code are at the heart of the new standard.”

SSAIB auditors completed certification of Greater Manchester Police and the Metropolitan Police Service to the SCC code of practice, for their use of BWV technology - in a variety of ways - to capture police operational activity first-hand, using helmet or vest-mounted cameras. These affordable cameras provide high-quality images and audio, which can be used for evidential purposes.

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Posted: 06/09/2017 more >