SSAIB is the leading certification body specialising in providing certification services to the security and safety industry. Our scope of activity includes the certification of organisations supplying security systems and services, fire safety equipment and services, and alarm monitoring. Certification with SSAIB is a mark of excellence, and we have over 2,200 registered companies.
The company currently has a vacancy for a full-time administrator to work within the head office administration team. The administration team handles registration applications, audit bookings, report and nonconformity processing, and general correspondence to assist the SSAIB in providing excellent customer service. The job will include making phone calls, dealing with enquiries, and processing paperwork.
The exact nature of the role will depend on the skills and expertise of the successful applicant.
This role will suit a confident person who can work as part of a team and as an individual under their own initiative The successful applicant must have an eye for attention to detail, and be confident with MS Office tools (e.g. Word, Excel, Outlook).
The ideal candidate will:
- Be computer literate, with competent keyboard skills
- Have minimum GCSE Maths and English
- Have at least two years of working within a customer service environment
- Have excellent telephone and communication skills
- Work with a high degree of accuracy
- Demonstrate an ability to prioritise issues
Training will be provided as appropriate.
The job will be based at the SSAIB’s offices in Whitley Bay.
In return, the successful candidate will receive:
- 25 days holiday, plus bank holidays
- Pension scheme
- Other benefits
- Stable working environment
To apply for the role, please email a CV and cover letter to Joanne Ellis at joanne@ssaib.co.uk or call SSAIB at 0191 296 3242 for more information.
Application deadline: 10/02/2025