This website stores cookies on your computer. These cookies are used to improve our website and provide more personalised services to you, both on this website and through other media. To find out more about the cookies we use, and information on how to block or delete cookies, please see our Privacy Policy. If you continue to use this site, you are consenting to our use of cookies.

Administration Assistant

Location: Whitley Bay, Tyne & Wear

Salary: TBC

SSAIB is the leading certification body specialising in providing certification services to the security and safety industry. Our scope of activity includes the certification of organisations supplying security systems and services, fire safety equipment and services and alarm monitoring. Certification with SSAIB is a mark of excellence and we have over 2000 small and larger registered companies.

The company currently has a vacancy for a full-time administration assistant:

Duties will include working closely with the applications, bookings, and nonconformity teams to assist the SSAIB in providing excellent customer service. The job will include making phone calls, dealing with enquiries, and processing paperwork.

This role will suit a confident person who can work as part of a team and as an individual under their own initiative The successful applicant must have an eye for attention to detail, and be confident with MS Office tools (e.g. Word, Excel).

The ideal candidate will:

  • Be computer literate, with competent keyboard skills
  • Be confident in Microsoft Office; specifically, Word, Excel and Outlook
  • Have minimum GCSE Maths and English
  •  Have at least two years of working within a customer service environment
  • Have excellent telephone and communication skills
  • Work with a high degree of accuracy
  • Demonstrate an ability to prioritise issues

Training will be provided as appropriate.

The job will be based at the SSAIB’s offices in Whitley Bay.

In return, the successful candidate will receive:

  • 25 days holiday, plus bank holidays
  • Pension scheme
  • Other benefits
  • Stable working environment

To apply for the role, please email a CV and cover letter to Karen Rowley at karen@ssaib.co.uk or contact SSAIB via telephone on 0191 296 3242 for more information.

Application deadline: 10/06/2024